Legal
Cancellation Policy
Updated 05 September 2026
BY THE BUYER
- Free RSVP events: cancel anytime from your Profile.
- Ticketed events: cancellation policy is set by the organiser and displayed on the event page. Where the organiser allows self-cancellation, request via WhatsApp Sales.
BY THE ORGANISER
- If an organiser cancels an event, we notify all buyers by email and initiate refunds within 48 hours.
- Refunds include the 3.6% platform fee.
BY EVENTOM
- We reserve the right to cancel events that violate our policies (fraud, misrepresentation, illegal activity). Full refunds apply.